Where does our data live?
SafeQ Cloud for our customers runs in European data centers (tenants in the eu.ysoft.cloud domain), so print job data stays in the EU.
FAQ
The questions that come up in every meeting.
The answers are indicative — every environment differs, and we're happy to go through the details in a consultation.
What if the internet goes down?
It depends on the architecture. The Pro edition with a local gateway keeps printing running during a connectivity outage; Breeze is a purely cloud model. We'll design the scenario around your outage tolerance.
How is SafeQ licensed?
The cloud is a subscription based on device count and edition (Breeze/Pro). SafeQ 6 has a classic on-prem licensing model. We'll prepare a tailored calculation.
Do we have to replace printers?
No. SafeQ deploys on top of your existing multi-vendor fleet. We verify specific model compatibility against the official HCL.
What about GDPR?
Print solutions process users' personal data (names, e-mails, job metadata). SafeQ supports encryption and access control; the contractual side (data processing agreement) is handled within the project.
We run SafeQ 5/6 — is the cloud worth it?
Usually yes, at least as an assessment. See the migration page — the audit and recommendation are free.